Privacy Policy

We may collect and process the following types of information:

• Personal Information: Name, email address, phone number, physical address, and any details you voluntarily provide when contacting us for quotes, bookings, or inquiries.
• Service Information: Property details, service requirements, appointment scheduling information, and payment data.
• Technical Data: IP address, browser type and version, operating system, device information, and pages visited on our website.
• Marketing Data: Your preferences for receiving marketing communications and participation in promotions or surveys.
• Cookies and Tracking: We use cookies and similar technologies to enhance your browsing experience and analyze website performance.

We use the collected information for the following legitimate business purposes:

• Provide, operate, and maintain our pressure washing services
• Process service requests, bookings, and payments
• Respond to inquiries, comments, and customer service requests
• Send appointment confirmations, service updates, and administrative information
• Personalize your experience and improve our website functionality
• Analyze usage patterns to enhance our services and marketing efforts
• Comply with legal obligations and protect our business interests
• Detect, prevent, and address fraud or security issues

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: Trusted third-party vendors who assist with website hosting, email services, payment processing, and business operations under strict confidentiality agreements
• Legal Requirements: When required by law, court order, or governmental authority
• Business Protection: To protect our rights, property, or safety, or that of our customers or others
• Consent: With your explicit consent for specific purposes
• Business Transfers: In connection with any merger, sale, or transfer of company assets

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

• SSL encryption for data transmission
• Secure servers and regular security updates
• Access controls and employee confidentiality agreements
• Regular security assessments and monitoring

Please note: While we strive to protect your information, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security.

You have the following rights regarding your personal information:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-out: Unsubscribe from marketing communications at any time
• Cookie Management: Control cookies through your browser settings
• Portability: Request a copy of your data in a structured format

To exercise these rights, please contact us using the information provided below.

Our website may contain links to third-party websites, social media platforms, or services that are not owned or controlled by Clean Fiend Solutions. We are not responsible for the privacy practices or content of these external sites.

We encourage you to review the privacy policies of any third-party websites you visit. This Privacy Policy applies solely to information collected through our official website and services.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

• Providing ongoing services and customer support
• Complying with legal, accounting, or reporting requirements
• Resolving disputes and enforcing agreements
• Preventing fraud and ensuring security

When information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes:

• We will post the updated policy on this page with a new effective date
• Significant changes will be communicated via email or prominent website notice
• Your continued use of our services constitutes acceptance of the updated policy

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.